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We recognize the importance of protecting your information and respecting your privacy in accordance with applicable laws in Colombia and other jurisdictions.
Keywords: privacy, data, data policy, cookies, personal information
At Fajas Espinela SAS, we understand the importance of protecting your personal information and are committed to respecting and safeguarding your privacy in accordance with applicable data protection laws in Colombia and other jurisdictions where we operate. This Privacy Policy explains how we collect, use, store, protect, and share your personal data.
1. Data Controller
The entity responsible for the processing of collected personal data is Fajas Espinela SAS, Tax ID (NIT) 901387650, located at Calle 41 # 8-45, Cali (Valle del Cauca), Colombia.
2. Personal Data We Collect
We collect personal information that you provide when interacting with us through our website, social media, forms, direct communications, and when making purchases. The types of personal data we may collect include:
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Full name
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Email address
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Phone number (including WhatsApp)
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Shipping address
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Billing information
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Information about products purchased or viewed
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Shopping preferences
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Payment information (encrypted)
3. Purpose of Personal Data Processing
We collect your personal data for the following purposes:
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To manage and process your purchases, orders, and deliveries
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To provide customer support and respond to inquiries or requests
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To send communications about products, promotions, news, and updates that may interest you
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To improve the quality of our products and services
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To comply with our legal and contractual obligations
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To conduct statistical and marketing analysis
4. Data Subject Rights
As the owner of your personal data, you have the following rights:
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To access the information we hold about you
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To correct any inaccurate or incomplete data
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To delete your data when it is no longer needed for the stated purposes
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To withdraw your consent at any time, without affecting the legality of the prior processing
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To object to the processing of your data in certain cases, such as direct marketing
To exercise any of these rights, you can send us a request to our email: ventas@fajasespinela.com.
5. Use of Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze web traffic, and personalize advertising. You can adjust your browser settings to reject cookies, although this may impact the site’s functionality.
6. Personal Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, so we cannot guarantee absolute protection.
7. Sharing Personal Data
Your personal data will not be sold or shared with third parties for commercial purposes without your consent. However, we may share your information with:
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Vendors and business partners who assist us in processing orders, payments, shipping, or providing related services
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Government authorities, in compliance with applicable laws and regulations
8. International Data Transfers
If your personal data is transferred outside of Colombia through our international providers or business partners, we ensure that such transfers comply with applicable data protection laws.
9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. Any changes will be published on this page and, if necessary, we will notify you through our contact channels. We recommend reviewing this policy periodically to stay informed about how we protect your information.
10. Contact
If you have any questions about our privacy policy or the processing of your personal data, feel free to contact us at:
Email: ventas@fajasespinela.com
Phone: (+57) 315 755 2128